PRIVACY POLICY

Our contact details

Name: Fraser Anderson

Address: Common Rd, Dunnington, York YO19 5NG

Phone Number: 07515 377300

E-mail: admin@dunningtonsquashclub.co.uk

 

At Dunnington Squash Club, we understand that we have a responsibility to protect your personal data. We comply with the latest data protection regulations and commit ourselves to the relevant privacy standards for sports clubs.

 

This Privacy Policy explains what type of personal data we collect, how we collect your personal data, how we use your personal data, and how we store your personal data.

 

The type of personal information we collect

We currently collect and process the following information:

• First name

• Last name

• Phone number

• Email address

• Home address

• How you heard about the Club

• Credit or Debit Card payment details

 

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

• You filled out the contact form

• You applied for a membership

• You paid for a membership using our online payments system

 

When you complete a membership application, we use the information that you have given us in order to add you as a member of the Squash Club. Your information is populated in the online booking system provided by MyCourts and you can view their privacy policy here. As part of the application process we also obtain payment information, this is for a one-off payment and is not recurring. The club does not retain any of this payment data and the transaction is managed by STRIPE, you can view their privacy policy here.

 

Once your membership has been approved by the Club, you will be sent an account activation link which provides access to the MyCourts online booking system. You can manage your privacy settings once logged in and if you choose to restrict other members from seeing your contact details. You can also update your communication preferences. The club sends out regular communications, some of which are essential members information which every member must receive, others such as marketing communications can be restricted.

 

We do not share our membership data with any external organisations or individuals.

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Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information is:

• Your consent. You are able to remove your consent at any time. You can do this by contacting - admin@dunningtonsquashclub.co.uk

 

How we store your personal information

Your information is securely stored by Dunnington Squash Club on the MyCourts online system.

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We keep personal information until the individual asks us to erase it. We will then dispose of your information as soon as possible.

 

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit 'About the cookies Wix uses'.

• These functional and required cookies are always used, which allow Wix, our hosting platform, to securely serve this website to you.

 

Your data protection rights

Under data protection law, you have rights including:

• Your right of access - You have the right to ask us for copies of your personal information

• Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances

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You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at admin@dunningtonsquashclub.co.uk if you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at admin@dunningtonsquashclub.co.uk.

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You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk